Privacy notice
How NeighborNudge handles information.
This notice explains how NeighborNudge processes business contact information and resident reminder preferences.
Last updated:
Information we process
For residents, NeighborNudge processes an email address, optional first name, selected categories, consent evidence, preference activity, and delivery or suppression events. Staff records include identity, role, organization assignments, and audit activity. Pilot requests include the business contact information submitted in the contact form.
How it is used
Resident information is used only to confirm preferences, send eligible association reminders, support unsubscribe and suppression, and report aggregate operational results. Business contact information supports a requested pilot conversation. The service does not automatically send prospect outreach.
Choice and retention
Residents can update categories or unsubscribe without a staff account. Associations may export their data and request deletion or anonymization. Minimum suppression evidence may be retained to ensure a person who opted out or complained is not emailed again.
Service providers and security
NeighborNudge uses hosting, database, and email providers to operate the service. Tenant authorization, database row-level security, signed links, input validation, and audit records reduce unauthorized access. No security measure can guarantee absolute security.
Contact
Privacy questions may be sent to privacy@neighbornudge.com. Postal contact: NeighborNudge 4324 Prince George Dr Prince George, VA 23875.